Privacy Policy
1. Scope
This Policy explains what personal information we collect through nuave.studio, including our waitlist, intake form, invitation flow, and contact form, how we use it, who we share it with, and your choices. By using our website or submitting information through our forms, you acknowledge that you have reviewed this Privacy Policy.
2. Information we collect
You give us directly, through our forms:
- Contact & business details: first and last name, business name, email address, phone number, office/business address, trade type, services, service area, business hours, years in business.
- Brand & web details: current website address, desired pages, color preferences, notes about your current logo and goals, and your Google review page link (used only to generate a QR code for your printed review card).
- Uploads: logos, job photos, team photos, sketches, and inspiration images you choose to provide.
- Contact-form messages: name, email, subject, and message.
Collected automatically: basic technical data such as IP address, browser/device type, and pages visited, to the extent our host or any analytics tool records it. We may use cookies or similar technologies to improve website functionality and understand website usage. If we implement analytics or advertising technologies in the future, we will update this Policy accordingly.
Payment: when you purchase, payment is processed by Stripe. We do not collect or store full payment card information. Stripe processes payment information in accordance with its own privacy policy and terms.
3. How we use your information
- To design and deliver your rebrand and website, and to compile your intake into a build brief.
- To operate the waitlist and send your invitation and concept links.
- To communicate with you about your project, respond to inquiries, and send your Stripe payment link.
- To process payments and keep records.
- To improve the site and our services, and to meet legal, tax, and accounting obligations.
- We do not sell your personal information.
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to request access to, correction of, or deletion of personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
4. How we share information
We share personal information only with service providers that help us run the business, under their respective terms:
- Netlify — website hosting and form submission handling.
- Airtable — we may use Airtable for optional lead tracking.
- Stripe — payment processing.
- Our email provider, used to receive, process, and respond to inquiries and project communications.
- Professional advisors (e.g., our accountant) and authorities where required by law.
5. Images and content you provide
Any images or content you upload are used solely to design and deliver your brand and website. You are responsible for having the rights to what you provide (see our Terms of Service, Section 10). We may use AI tools to enhance or recreate imagery on-brand; see Terms, Section 11. We do not use your provided content to train artificial intelligence models unless expressly disclosed and permitted by you.
6. Data retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
7. Security
We use reasonable technical and organizational measures to protect your information, including our providers’ security controls and HTTPS on the site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and rights
- You may request access to, correction of, or deletion of your personal information by contacting us at hello@nuave.studio.
- You may unsubscribe from non-essential emails at any time.
- Depending on your location, you may have additional privacy rights under applicable laws, including rights to access, correct, delete, restrict, or object to certain processing of your personal information. Requests may be submitted by contacting us at hello@nuave.studio.
- We will respond to verified privacy requests within the timeframe required by applicable law.
9. Children’s privacy
Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from minors.
10. Third-party links
Our site may link to third-party sites, for example, a client’s website or a provider. We are not responsible for the privacy practices of those sites.
11. Changes to this Policy
We may update this Policy from time to time. The “Last updated” date reflects the latest version, and material changes will be posted on this page. Where required by applicable law, we will provide additional notice of material changes.
12. Contact
Questions or requests about your privacy: hello@nuave.studio · nuave.studio